Shipping Policy
At ScentsnDiaries.pk, we aim to deliver your favorite fragrances as quickly and safely as possible. Please review our shipping policy to know what to expect when you place an order with us.
1. Shipping Coverage
We proudly ship all across Pakistan, including major cities and remote areas, using trusted courier services to ensure safe and timely delivery.
2. Shipping Timeframe
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Order Processing Time: 1–2 business days
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Delivery Time:
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Karachi, Lahore, Islamabad: 2–3 working days
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Other Cities: 3–5 working days
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Remote Areas: 5–7 working days
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Note: Orders placed on Sundays or public holidays will be processed the next business day.
3. Shipping Charges
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FREE Shipping on all orders above PKR 3,500
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Flat shipping fee of PKR 200 on orders below PKR 3,500
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for your convenience. Please ensure your availability at the provided shipping address to receive your parcel on time.
5. Order Tracking
Once your order is shipped, you will receive a confirmation SMS/Email with your tracking number. You can track your shipment through the courier’s tracking portal.
6. Delays
While we strive for timely delivery, delays may occur due to:
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Public holidays
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Weather disruptions
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Courier operational issues
We appreciate your patience during such rare instances.
7. Incorrect Address or Missed Delivery
Please double-check your shipping address before confirming your order. If a parcel is returned due to an incorrect address or repeated missed delivery attempts, reshipping charges may apply.
8. Need Help?
For any shipping-related queries, feel free to reach out to us:
Email: support@scentsndiaries.pk
Phone/WhatsApp: 0316-4365458
Your satisfaction means everything to us. Thank you for choosing ScentsnDiaries.pk!